Privacy Policy
Last updated: 3 November 2026
Identity and Role of the Data Controller
truthara operates this commercial website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site, including via the contact form and cookie banner. Our registered address is National Film and Television School, Beaconsfield Studios, Beaconsfield, Buckinghamshire HP9 1LG, United Kingdom and we can be reached at [email protected] or 01494 671234.
Scope of the Notice and the People It Covers
This notice applies to all visitors to the website, including prospective students, industry professionals and members of the public interested in live television production topics such as studio equipment integration, dynamic camera techniques, acoustic optimisation, lighting setups and reliable production processes. It covers data collected from users in the United Kingdom and elsewhere when they interact with the site.
Categories of Personal Data and Sources
We collect identification data such as name and email address submitted through the contact form, technical data including IP address and browser type via server logs, and usage data from cookies placed with your consent. Data is obtained directly from you when you complete forms or indirectly through automated technologies when you browse the site.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process contact details to respond to enquiries on the legal basis of legitimate interests in providing customer service. Technical data supports site functionality and security under legitimate interests. Cookie data for analytics and preferences is processed only with consent under PECR and UK GDPR. Marketing communications, if any, rely on consent or soft opt-in where permitted.
Whether Providing Data Is Required and Consequences
Supplying contact information is voluntary but necessary to receive a response to your enquiry. Refusal means we cannot process your request. Browsing data is collected automatically; disabling cookies may limit certain site features but does not prevent access to core content.
Cookies and Similar Technologies
The site uses cookies and similar technologies as described in our separate Cookie Policy, which you can access via the site-wide cookie banner. We explain categories such as strictly necessary, performance and functionality cookies and obtain consent where required by PECR.
Processors, Service-Provider Categories, Recipients and Disclosures Required by Law
We share data with hosting providers, email service providers and analytics platforms acting as processors under contract. Categories include IT support and cloud storage services. We may disclose data to law enforcement or regulators when legally required without prior notice where permitted.
International Transfers and Safeguards
Some processors may be located outside the UK. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office to protect your data.
Specific Retention Periods or Defensible Criteria
Contact form data is retained for 24 months after the last interaction to handle follow-up queries. Server logs are kept for 12 months for security purposes. Cookie data expires according to the durations stated in the Cookie Policy. We delete or anonymise data once the retention purpose ends.
Security and Data-Minimisation Practices
We apply technical measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data necessary for each purpose and conduct periodic reviews to avoid excessive retention.
All Applicable Data-Subject Rights and Practical Method for Exercising Them
You have rights to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us at [email protected] or 01494 671234 providing sufficient information to verify your identity. We aim to respond within one month.
Right to Withdraw Consent and Object to Direct Marketing or Profiling
Where processing relies on consent you may withdraw it at any time by contacting us or adjusting cookie settings. You can object to direct marketing or any profiling by using the contact details above or opting out via any communication we send.
Right to Complain to the Competent Supervisory Authority
If you are dissatisfied you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or via their helpline. We encourage you to contact us first so we can address concerns directly.
Children or Age Restrictions
The site content is intended for adults and professionals. We do not knowingly collect personal data from individuals under 18. If we become aware that such data has been provided we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics are used solely for improving site performance and content relevance.
Policy Changes and Effective Date
We may update this policy to reflect legal or operational changes. The current version is effective from 3 November 2026. Continued use of the site after updates constitutes acceptance of the revised policy.